Certification Audit - ISO 9001 : 2015
Certification Audit - ISO 9001: 2015
We are pleased to announce that the three-year recertification of ENGIE's ISO 9001 quality management system has been approved.
This certification was made by the Bureau de normalisation du Québec (BNQ) and was obtained after a four-day audit held on May 2, 3, 8 and 9 of this year.
During the closing meeting with ENGIE, the BNQ auditor made the following comments:
- No corrective measures were needed;
- No improvements needed;
- Many strengths were identified, including ENGIE's tools to monitor activity performance and proactive measures in place to improve our system.
Recertification culminates several months of hard work in which ENGIE staff collaborated as a team to standardize and optimize many of our activities. This also represents ENGIE's commitment to quality and continuous improvement, and we would like to thank the entire team members who participated in this audit, particularly the staff at Place Ville-Marie, Laurier and the Musée de la civilization in Quebec for their availability despite stringent operational demands.
Recertification, however, is only part of our ongoing quest to improve our processes and activities to better meet the needs and expectations of our clients.
Congratulations to all of you!
Serge SAAMAGO, CSSGB